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Salesforce is using AI to democratize SQL so anyone can query databases in natural language

by John Mannes

Salesforce Guru 0 7 Article rating: 5.0
SQL is about as easy as it gets in the world of programming, and yet its learning curve is still steep enough to prevent many people from interacting with relational databases. Salesforce’s AI research team took it upon itself to explore how machine learning might be able to open doors for those without knowledge of SQL.

How to Instantly Discover ANY Prospect’s Greatest Challenge

By Marc Wayshak

Salesforce Guru 0 9 Article rating: 5.0

Nothing motivates your prospects to buy quite like pain does. If your prospects are facing challenges that negatively impact their business, make it difficult to do their jobs well, or cost them lots of money—that’s the pain you want to discover and leverage.

If you can identify your prospects’ deepest pain-point and offer a solution to the problem, you’ll close more sales—and bigger sales—than ever before. Follow these 3 simple steps to instantly discover any prospect’s greatest challenge, so you can close far more sales:

AI holds mirror to humanity: Salesforce’s Richard Socher

by DAVID SWAN

Salesforce Guru 0 29 Article rating: 5.0

Artificial intelligence is nothing to be feared, according to Salesforce chief scientist Richard Socher, who says the controversial technology is teaching us what it means to be human.

Speaking to The Australian on his first trip down under, Mr ­Socher, who founded AI start-up MetaMind before it was acquired by Salesforce in 2016, said his goal was to make deep-learning technology more accessible to everyone.

“I think artificial intelligence is in this really exciting space to the point where it’s almost philosophical,” Mr Socher said.

Customer-Facing AI Use Cases Abound across Sales, Service, and Marketing

BY JIM SINAI

Salesforce Guru 0 36 Article rating: 5.0
There’s no question that a smarter era powered by artificial intelligence (AI) is here. It seems everywhere you look, AI is in the spotlight. But there’s a general misconception that AI is limited to back office and other technical applications. While well-established and extremely valuable, back office tech is no longer the only AI opportunity, and customer-facing business units are chomping at the bit to apply it to their key functions, too.
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